Terms of Service

1. The service

Am I Recommended? tests representative buyer-style questions across supported AI providers and records whether the nominated business is surfaced, what alternatives appear, and what public evidence may be worth investigating.

Free Scan is a 3-question preview. The A$29 Snapshot (Full AI Visibility Report) tests 10 questions across two providers, OpenAI + Gemini, for 20 observations when complete. These are analytical information products, not advertising placement or implementation services.

The A$249 Pro AI Visibility Audit is a deeper 40-question, operator-confirmed audit available by request. Fix My AI Visibility is a separately scoped implementation offering available by enquiry. Pro scope, execution availability, delivery format and timing are confirmed before payment; Fix work, access, price and any later retest are agreed before implementation.

The service does not provide legal, financial or accounting advice, or promise that an AI provider will recommend a business.

2. Point-in-time results

AI systems, public web content, provider models, search grounding and business information can change. A report reflects the checks performed at the time shown in the report and may not reproduce later.

Scores are based on the methodology described in the report. They are not market share, customer sentiment, search volume or a universal ranking.

3. Your inputs

You are responsible for providing accurate business information and for having authority to submit any information you provide. Do not submit unlawful content, confidential information you are not authorised to disclose, or information intended to impersonate another person or business.

4. Purchases

The Snapshot price is A$29 per report unless a different price is clearly shown at checkout. A Snapshot purchase is a one-off transaction and does not create a recurring subscription.

Snapshot payment is processed by Stripe. The Snapshot report is generated for the scan identified at checkout. You should review the business details before purchasing because the report is based on that submitted scan.

Pro and Fix requests do not start work or take payment. They are not included in the Snapshot checkout; any accepted work follows its separately agreed scope and delivery arrangements.

5. Report access

Completed Snapshot reports may be made available through a secret hosted link for a limited period, generally up to 12 months after completion. You are responsible for keeping that link private if the report contains information you do not want shared.

You should save or print the PDF copy if you want a permanent copy. We do not promise indefinite hosted access.

6. Acceptable use

You must not use the service to:

• attack, overload, scrape or probe the service in a way that interferes with normal operation;
• bypass rate limits, access controls or payment checks;
• submit malicious code or attempt unauthorised access to systems or data;
• use reports to misrepresent the service as providing guaranteed rankings or endorsements; or
• use the service for unlawful, deceptive or abusive conduct.

7. Intellectual property and report use

The service, branding, software, report format and methodology are owned by or licensed to Am I Recommended?. You may use, save and share a report you lawfully purchased for your own business, advisory or internal decision-making purposes.

You must not resell the service, remove context in a way that makes the report misleading, or claim that a report is an endorsement by OpenAI, Google, Gemini or any other third party.

8. Availability and third-party services

The service depends on third-party systems including AI providers, hosting, payment processing and public web sources. Temporary outages, provider changes, timeouts or incomplete source availability may occur.

If a paid report cannot be completed, contact support. We will investigate and, where appropriate, restore access, complete the report, rerun the report without another charge, or provide another remedy consistent with our Refund Policy and applicable law.

9. Consumer rights

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

10. Liability

To the extent permitted by law, we are not responsible for business decisions, lost opportunities, changes in third-party AI responses, or indirect or consequential loss arising from reliance on a point-in-time report. Any limitation in these terms applies only to the extent permitted by law.

11. Governing law

These terms are governed by the laws of South Australia, Australia, and applicable Commonwealth laws of Australia.

12. Changes

We may update these terms as the service changes. The current terms published on this page apply to future use from the date shown above. Changes do not remove rights that already arose under applicable law.